Contacts

For any reports relating to Mobility products and services, please email us at customer@unipoltech.it or call us on

800 767878 and 800 272328 during the following hours (excluding holidays):

Monday to Friday: 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 6:30 p.m.

Saturday: 9:00 a.m. to 12:00 p.m.
 
To contact the Security Operations Center to request activation of the vehicle search service in the event of theft, you can call the following numbers:
Toll-free number valid only in Italy: 800 585493 or 800 632114;

Number from abroad: +39 08621961730

For information or assistance regarding electronic invoicing for Mobility products and services, please email us at fatturazioneelettronica@unipoltech.it.

For general information or technical assistance regarding Property products and services, please contact us Monday through Friday from 8:00 a.m. to 7:30 p.m. and Saturday from 8:00 a.m. to 2:00 p.m. (excluding holidays) at the following numbers:
Toll-free number valid only in Italy for houses and condominiums: 800 070270

Toll-free number valid only in Italy for businesses and offices: 800 331166

Number from abroad: +39 011 6523200

Fax: 011 6533875

Email address: areaassistenza@unipolassistance.it

For general information or technical assistance regarding the PET tracker product, please contact us Monday through Friday from 8:00 a.m. to 8:00 p.m. and Saturday from 8:00 a.m. to 2:00 p.m. (excluding holidays) at the following numbers:
Toll-free number valid only in Italy: 800 100258

Number from abroad: +39 051 6389048

For general information or technical assistance regarding the Qshino product, please fill out this form.

For any complaints regarding all types of products, please email us at reclami@unipoltech.it or send your complaint in writing to: UnipolTech S.p.A. – Via Stalingrado 37, 40128 Bologna (Italy).

For information regarding the UnipolMove electronic toll collection service, please send a certified email to unipolmove@pec.unipoltech.it.

For assistance, please contact UnipolMove’s official support channels by clicking here.